Join our Level 3 Customer Service Specialist program and take the first step towards achieving your career goals and providing outstanding customer service, with interactive sessions led by experienced and UK native tutors. Enhance your team's skills and ensure they deliver exceptional service, fostering customer loyalty and driving organisational success.

Our UK Accredited Level 3 Customer Service Specialist program is designed to elevate your customer service team's skills to a professional level, preparing them to deliver exceptional service and exceed customer expectations. Whether you aim to advance in your current role or enhance your organisation's customer service standards, this program provides the essential training and certification needed for success. 

WHY THIS
PROGRAMME?

KEY CHALLENGES ADDRESSED

Our program tackles the critical challenges faced by customer service professionals, offering comprehensive resources, tools, and interactive sessions to help your team overcome obstacles and excel in their roles. Participants will gain valuable insights into:

PROGRAMME DETAILS

Programme level

This programme maps to a Level 3 DIPLOMA standard.

Duration

The average duration for this program is 15-18 months, depending on the chosen route. (See the British Experience boarding pass for more information.)

Delivery Method

This program is delivered through face-to-face and remote visits, along with regular learning conferences led by one of our dedicated speakers.

START YOUR JOURNEY HERE